Master bedroom genie has no sound. Tv sound works fine on Roku but not on directv reco...

GetHuman-klconard's Technical Support issue with DirecTV from March 2021

6 views | 2585 similar | 0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman-klconard to get a DirecTV rep on the line!
Always use the GetHuman Phone to call DirecTV. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-klconard's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-klconard may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-klconard's own words
Master bedroom genie has no sound. Tv sound works fine on Roku but not on directv recorded or current shows.

GetHuman-klconard did not yet indicate what DirecTV should do to make this right.

How GetHuman-klconard fixed the problem

We are waiting for GetHuman-klconard to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-klconard fixes it.
This email address isn't valid


Technical Support issue
Reported by GetHuman-klconard
Mar 2nd, 2021 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 2585 others
0 customers following this


GetHuman-klconard started working on this issue
Mar 2nd 2:50am