Pairing DirecTV remote with receiver and Sony TV. Have the newest DirecTV remote and no...

GetHuman5747415's Technical Support issue with DirecTV from February 2021

Help with my DirecTV issue
First: share to improve GetHuman5747415's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5747415 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman5747415's own words
Pairing DirecTV remote with receiver and Sony TV. Have the newest DirecTV remote and not the universal. Paired the one where the Genie is located and am trying to pair just the receiver in another room with the TV.

GetHuman5747415 did not yet indicate what DirecTV should do to make this right.

How GetHuman5747415 fixed the problem

We are waiting for GetHuman5747415 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

DirecTV

Technical Support issue
Reported by GetHuman5747415
Feb 12th, 2021 - 5 months ago
Not resolved
Seen by 25 customers so far
Similar issue to 2599 others
0 customers following this

Timeline

GetHuman5747415 started working on this issue
Feb 12th 5:41pm
GetHuman5747415 indicated the issue is not fixed yet.
Feb 18th 12:39am
GetHuman5747415 indicated the issue is not fixed yet.
Feb 18th 12:39am