My name is Melvin Manuel. When I signed up for the promotion through DirecTv I was told it was a ** month promotion. I was also promised a $*** reward card that I still haven't received. I also got my mom and brother to become your customers and the sales rep told me for me such a huge help for my mom and brother she was giving me a $*** reward card and I never got it. Now today this makes the *rd time I have tried to reach out and get this resolved and the agent on live chat just quit talking to me and the agent on the phone was very rude. Now with me being one of y'alls GOLD customers I don't think I should be treated that way.
GetHuman4195337 did not yet indicate what DirecTV should do to make this right.