We were recently contacted about a free three month trial of channels ***-***. We had...
GetHuman2321444's customer service issue with DirecTV from February 2019
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The issue in GetHuman2321444's own words
We were recently contacted about a free three month trial of channels ***-***. We had them for about a week and now they are not available. What's the deal? How are we supposed to preview them and determine if we want them if we can't access them? I don't want this preview showing up on my bill if I can't watch the channels! Resolve it by turning them on OR take them off of our bill. You said we were valued customers, but this indicates otherwise.
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