acct.******** (now closed) I was charged over a period of time (april ****-feb...

GetHuman-dmccll's customer service issue with DirecTV from February 2019

13 views | 14031 similar | 0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman-dmccll to get a DirecTV rep on the line!
Always use the GetHuman Phone to call DirecTV. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-dmccll's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dmccll may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-dmccll's own words
acct.******** (now closed) I was charged over a period of time (april ****-feb. ****) ***,** for a service that I did not want or did not get or did not ok , on my credit card. since after many many phone calls I have been credited back ***.**. Still leaving a balance due back to me of ***.**. We have been directed to your fraud dept. Working with you people to solve this problem has been a nightmare. This acct. had another number (*********) because of the merger of at&t and direct at the time. If you could refund us the ***,**, we would be happy campers. Your salesman that started this mess was Josh Saenz, you can thank him for this mess. If we can help you with more information, please call Dorothy Mccallum at **********. We would love to get this problem behind us.

GetHuman-dmccll did not yet indicate what DirecTV should do to make this right.

How GetHuman-dmccll fixed the problem

We are waiting for GetHuman-dmccll to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dmccll fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman-dmccll
Feb 23rd, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 14031 others
0 customers following this

Timeline

GetHuman-dmccll started working on this issue
Feb 23rd, 2019 7:48pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies