I just want to let you know that someone that answers the phones at Directv changed my...

GetHuman2219299's customer service issue with DirecTV from February 2019

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Help with my DirecTV issue
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The issue in GetHuman2219299's own words
I just want to let you know that someone that answers the phones at Directv changed my programming to a $*** a month package when I have Select package at $** a month without my knowledge and someone gave me an HD Extra pack for three free month with out my knowledge. I learned about this through mails sent to me from Directv. I am outraged that they can do this. I've been a customer for nine years and never had this problem. An agent cancelled all of this for me. You need to do something about this.
GetHuman2219299 did not yet indicate what DirecTV should do to make this right.
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Customer service issue
Reported by GetHuman2219299
Feb 16th, 2019 - 8 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
Similar issue to 13726 others
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GetHuman2219299 started working on this issue
Feb 16th 1:48am