I just want to let you know that someone that answers the phones at Directv changed my...

GetHuman2219299's customer service issue with DirecTV from February 2019

1 view
 | 
13726 similar
 | 
0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman2219299 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2219299's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2219299 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman2219299's own words
I just want to let you know that someone that answers the phones at Directv changed my programming to a $*** a month package when I have Select package at $** a month without my knowledge and someone gave me an HD Extra pack for three free month with out my knowledge. I learned about this through mails sent to me from Directv. I am outraged that they can do this. I've been a customer for nine years and never had this problem. An agent cancelled all of this for me. You need to do something about this.
GetHuman2219299 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman2219299 fixed the problem
We are waiting for GetHuman2219299 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DirecTV customer problems.
How do I cancel my DirecTV account?How do I detect if there is a service outage on DirecTV?How do I fix my DirecTV download and buffering problems?How do I pay or dispute my DirecTV bill?
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2219299 fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman2219299
Feb 16th, 2019 - 8 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
Similar issue to 13726 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2219299 started working on this issue
Feb 16th 1:48am