I keep getting notices from DirecTV that my account is being sent to collections or the...

GetHuman2025930's customer service issue with DirecTV from January 2019

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The issue in GetHuman2025930's own words
I keep getting notices from DirecTV that my account is being sent to collections or the Credit Bureau. NO ONE that I have talked to in the entire company is able to help me. I have a zero balance and everyone can tell me that my balance is zero and I dont owe any money but no one can stop the notices I am getting. I am trying to protect my credit and dont want anything going to the credit bureau regardless if I dont have a balance.This would look bad and look like there was a dispute and it was written off. PLEASE connect me to someone in the USA that can help my situation!!
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DirecTV

Customer service issue
Reported by GetHuman2025930
Jan 23rd, 2019 - 3 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
Similar issue to 12783 others
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Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman2025930 started working on this issue
Jan 23rd 10:08pm