I wanted to cancel service because when i paid the amount of $*** on ** of January...
GetHuman1963114's customer service issue with DirecTV from January 2019
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman1963114 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1963114's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1963114 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman1963114's own words
I wanted to cancel service because when i paid the amount of $*** on ** of January **** three days later ** of January **** y'all disconnected the service you all want me to pay $*** dollar more and that to much and i already had issue with the service and the bill was high because it was y'all fought because when i set the service up no one told me that i had to take the packages of so i wanted to cancel my service today
GetHuman1963114 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman1963114 fixed the problem
We are waiting for GetHuman1963114 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DirecTV customer problems.