We have * remote controls. The oldest has lost its ability to control on and off and v...

GetHuman1541017's customer service issue with DirecTV from November 2018

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The issue in GetHuman1541017's own words
Get help to resolve issue. ... We have * remote controls. The oldest has lost its ability to control on and off and volume. My husband has put up with this for over * years now and He asks me to control the TV. I am tired. Please have tech drop off another new one. Make my day! We are old and always home. Phone: ****-***-**** or cell phone ***-***-****. Thank you and have a nice day.
Its not frustrating.
Deliver by tech. or mail new remote.
Twenty-three years. (**)
Tried to get thru on cell phone and house phone. No results.
I have an issue with DirecTV too
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DirecTV

Old remote control. Bit the dust.
Customer service issue
Reported by GetHuman1541017
Nov 11th, 2018 - 4 mons ago
I have an issue with DirecTV too
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Seen by 6 customers so far
Similar issue to 9273 others
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Items needed
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PIN or password on the account
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Timeline
GetHuman1541017 started working on this issue
Nov 11th, 2018 6:34pm