We were trying to begin service with your company and they kept adding extra charges...

GetHuman1352006's customer service issue with DirecTV from October 2018

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The issue in GetHuman1352006's own words
We were trying to begin service with your company and they kept adding extra charges. After about a half hour my husband was frustrated and he asked to cancel. They hung up on him. When we called back the representative refused to cancel. she even threatened that it would ruin our credit score. interesting because we were with your company for many years and we never made a late payment!!! Really!!! This is not a great way to do business! Now you have lost us forever and anyone else that we can talk to about this! Horrible, horrible customer service!
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DirecTV

Customer service issue
Reported by GetHuman1352006
Oct 16th, 2018 - 2 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 7809 others
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Timeline
GetHuman1352006 started working on this issue
Oct 16th 12:28am