I signed up for Directv now and I could not log into my account at all for the whole...
GetHuman-abalcoff's customer service issue with DirecTV from September 2018
Help with my DirecTV issue
First: share to improve GetHuman-abalcoff's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-abalcoff to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-abalcoff may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-abalcoff's own words
I signed up for Directv now and I could not log into my account at all for the whole * day free trial period. I even tried to reset my password and say I forgot my user id. I tried to log in to cancel the account because I did not want to pay for services I could not access. I called and talked to a person today at Direct tv and they told me that directv now is a separate section. today I was charged $** for services I cannot use. I would like a refund of the $** dollars and for the account to be cancelled since I am unable to access the account.
GetHuman-abalcoff did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-abalcoff fixed the problem
We are waiting for GetHuman-abalcoff to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.