Please make sure my directtvnow acct was cancelled. I’m locked out on my tv and my show...
GetHuman-laineyw's customer service issue with DirecTV from October 2018
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Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-laineyw's own words
Please make sure my directtvnow acct was cancelled. I’m locked out on my tv and my showtime. I chatted with a rep Sunday and she said it would be fixed in ** hrs. It isn’t. Confv*******************. Kimberly was her name. I’ve since cancelled my service and I expect no charges from your company. I’ve had no service since Sunday night on Direct tv now and also in showtime. Please honor my wishes. Elaine Wells. *Furthermore I can’t even get into my account for online now. It’s locked.
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