This is not fixed until I speak with a representative

GetHuman-ccodyman's customer service issue with DirecTV from August 2018

Help with my DirecTV issue
The issue in GetHuman-ccodyman's own words
Speak to receive my ** dollar discount, little more perturbed that is is marked as fixed so I may now just consider going back to comcast or trying dish like my son suggests unless I receive a call at ***-***-**** ... Concerning discounts only being applied for ** months when I was told $*** credit or ** months of $**.** off to retain NFL Sunday ticket due to technicians miscalculating degree or angle of dish, forcing me to cut down a tree and grind down, then the technical could not pinpoint a signal after all work done.
The financial expenditure an inexperienced technician forced upon my family.
Call me at ***-***-**** to discuss offered resolution and I will decide my route
Been loyal for atleast *-** years, auto pay,
Called customer service.. even site that says ** hour reps. No one.. tried service issues dept which robot states open ** hours... then says closed. Wasted more than an hour attempting to discuss my bill.
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How GetHuman-ccodyman fixed the problem
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DirecTV

NFL Sunday ticket
Customer service issue
Reported by GetHuman-ccodyman
Aug 27th, 2018 - 3 mons ago
I have an issue with DirecTV too
Fixed
Seen by 9 customers so far
Similar issue to 5310 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-ccodyman started working on this issue
Aug 27th 5:43am
GetHuman-ccodyman indicated the issue is not fixed yet.
Aug 27th 6:44am
GetHuman-ccodyman indicated the issue is not fixed yet.
Aug 27th 6:44am
GetHuman-ccodyman indicated the issue is not fixed yet.
Aug 27th 6:50am
GetHuman-ccodyman indicated the issue is not fixed yet.
Aug 28th 6:43am
GetHuman-ccodyman indicated the issue is not fixed yet.
Aug 28th 6:44am