my new user id for directvnow established today won't work when i try to sign in on the...
GetHuman-mckuner's customer service issue with DirecTV from July 2018
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The issue in GetHuman-mckuner's own words
my new user id for directvnow established today won't work when i try to sign in on the app on my Samsung smart tv. On a piece of printout given to me by an apple store rep,*it is Mckuner****, with an underscore line (UL) beneath the M. The rep wrote it down without the underscore line. When I type it in without the UL, Cannot log in due to an error. I have found no way using my samsung keyboard to type a UL beneath the M. I want to reset my user id
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