****** @ *:**am I reported to Tech. support, rep. Jay, that on *** @ *:**pm, my Direct...

GetHuman-mamalous's customer service issue with DirecTV from July 2018

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The issue in GetHuman-mamalous's own words
****** @ *:**am I reported to Tech. support, rep. Jay, that on *** @ *:**pm, my Direct TV froze on Screening Room channel and my remote also quit working so I could not escape..all buttons , except the volume, was useless. sent report to the Tech Dept. with details, ticket **-************R*, and told me they will fix it from their location. No need for a Tech to come to my home. They will send me an email when problem is resolved. It is now *** @*:*pm & I still cannot watch my TV* which being home bound is my only entertainment. My tele. ****-***-****, A*C ********* and email *****@***.com for contact to me, Mary Lou Barrett. Please let me know if this is going to be fixed SOON. Thank You
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Customer service issue
Reported by GetHuman-mamalous
Jul 4th, 2018 - a yr ago
I have an issue with DirecTV too
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GetHuman-mamalous started working on this issue
Jul 4th, 2018 12:14am