Lightning struck on our property very close to house. The data light receiver is now de...

GetHuman-lynnculv's customer service issue with DirecTV from June 2018

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Account phone number, Billing address, PIN or password on the account, and Name on account
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Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue and preferred resolution, in GetHuman-lynnculv's own words:
Lightning struck on our property very close to house. The data light receiver is now dead. No power using remote. No power when I press power button manually. I need a service call to my house.
I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman-lynnculv
Jun 24th, 2018 - 2 mons ago
I have an issue with DirecTV too
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Seen by 5 customers so far
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Timeline
GetHuman-lynnculv started working on this issue
Jun 24th 2:42pm