Hdmi adapter no longer works with directv app

GetHuman-jgstfsn's customer service issue with DirecTV from June 2018

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The issue in GetHuman-jgstfsn's own words
Use hdmi adapter to watch on tv when I’m not home ... Can’t take my directv with me and use my hdmi adapter...everyone wants to tell it was never suppose to work but it has for since I got the original directv app and now it doesn’t...no matter the brand of tv it will just broadcast sound to the tv it is connected with no picture...and any app connected to my directv account Will only work is I disconnect from directv account
Cause they told me “it’s your tv,take it with you”
fixing It...don’t hide behind the fine print...nobody reads them *** page agreements we have to ok before we use it.....
Cause my bills always paid
Tried removing the app and reinstalling*Talked to two tv company’s to see if it could be them*Tried talking to cell provider to see if it was them
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DirecTV

Directv account
Customer service issue
Reported by GetHuman-jgstfsn
Jun 24th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 2588 others
0 customers following this
Items needed
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PIN or password on the account
Name on account

Timeline

GetHuman-jgstfsn started working on this issue
Jun 24th, 2018 12:39am
GetHuman-jgstfsn indicated the issue is not fixed yet.
Jun 25th, 2018 12:44pm
GetHuman-jgstfsn indicated the issue is not fixed yet.
Jun 26th, 2018 10:52pm
GetHuman-jgstfsn indicated the issue is not fixed yet.
Jun 27th, 2018 2:30am
GetHuman-jgstfsn indicated the issue is not fixed yet.
Jun 27th, 2018 2:52am

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