When I called in to order Directv I said what channels I wanted. However two of the cha...

GetHuman765295's customer service issue with DirecTV from June 2018

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The issue in GetHuman765295's own words
When I called in to order Directv I said what channels I wanted. However two of the channels I said was not included (POP, IFC). I looked up that package and was **.** which I don’t mind paying. I called two times and talked about changing it but they said over **.** to change it. Is there any way you can change it to **.**. I am wanting to change it like I originally said when I ordered it. Thanks Mike
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Customer service issue
Reported by GetHuman765295
Jun 9th, 2018 - a yr ago
I have an issue with DirecTV too
Seen by 5 customers so far
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GetHuman765295 started working on this issue
Jun 9th, 2018 12:47am
GetHuman765295 indicated the issue is not fixed yet.
Jun 10th, 2018 2:09am