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GetHuman-arniepk's customer service issue with DirecTV from June 2018

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Help with my DirecTV issue
Before contacting them, items GetHuman-arniepk may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
GetHuman-arniepk's next move: have a DirecTV rep call.
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The issue and preferred resolution, in GetHuman-arniepk's own words:
retrieve $***.** in rewards ... My account number is *********. I bundled my TV & internet & was to receive a total of $***.** in Visa Rewards. how do get verification on this Promo?
I trust that DirecTV will make this right and come up with a resolution that is fair.
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TV and internet
Customer service issue
Reported by GetHuman-arniepk
Jun 6th, 2018 - 2 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
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GetHuman-arniepk started working on this issue
Jun 6th 7:21pm