had a conversation yesterday and talked to a tech support person about my problem. at t...

GetHuman-jacre's customer service issue with DirecTV from June 2018

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Help with my DirecTV issue
Before contacting them, items GetHuman-jacre may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
GetHuman-jacre's next move: have a DirecTV rep call.
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Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue and preferred resolution, in GetHuman-jacre's own words:
had a conversation yesterday and talked to a tech support person about my problem. at the end of the conversation, the tech support person set up a repair time for this repair. unfortunately, i cant remember the date and time for this repair. please provide the date and time for this service
I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman-jacre
Jun 1st, 2018 - 3 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman-jacre started working on this issue
Jun 1st 5:29pm