the tv images and playback from dvr just show black screen--on one tv. Sound is still...
GetHuman674126's customer service issue with DirecTV from May 2018
Help with my DirecTV issue
The issue in GetHuman674126's own words
the tv images and playback from dvr just show black screen--on one tv. Sound is still there and other screens, such as "guide" or "list" are still visible as usual on the screen. Other tvs work fine for live tv or playback from dvr.*I need help and believe that I have the extra protection for help paid for on my mohthly bill. Would like to call and talk with someone or have a technician come out and help. What is your direct phone number for tech support?
GetHuman674126 did not yet indicate what DirecTV should do to make this right.
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How GetHuman674126 fixed the problem
Turned off power to box and tv. Wait
Please help with my DirecTV issue
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