I hate the new format ........... Can we go back to the old one? also, I use a close ca...
GetHuman-gjtomsha's complaint issue with DirecTV from April 2018
Help with my DirecTV issue
The issue in GetHuman-gjtomsha's own words
I hate the new format ........... Can we go back to the old one? also, I use a close caption phone and now with this new format it does not show calls coming into my home. This is not good for all of us who are deaf or have hearing problems. You really did not think of the non hearing people at all. If you don't bring that back we'll stop our service with you . This new format is just awful. The screen pauses and it's hard to get shows off our list. So many problems with it. It's a headache.
GetHuman-gjtomsha did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-gjtomsha fixed the problem
You did fix the screen number showing and I do greatly appreciate that. Thank you. But I really don't like the new format. Time will tell if it gets better. slow sluggish pulling up saved shows.
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