New remote control not connecting to receiver or tv

GetHuman630851's customer service issue with DirecTV from April 2018

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The issue in GetHuman630851's own words
The problem: New remote control not connecting to receiver or tv
GetHuman630851 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
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DirecTV

Customer service issue
Reported by GetHuman630851
Apr 26th, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 14 customers so far
Similar issue to 20556 others
0 customers following this
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Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman630851 started working on this issue
Apr 26th, 2018 1:58pm