Channels dropping IN*OUT - not being able to access ANY CHANNELS as of *:**, April...

GetHuman623653's complaint issue with DirecTV from April 2018

Help with my DirecTV issue
The issue in GetHuman623653's own words
Contact Directvnow ... Channels dropping IN*OUT - not being able to access ANY CHANNELS as of *:**, April **, ****
I keep having the same problem - ON*OFF - some days its OK , a week later - the SAME PROBLEM reoccur.
FIXING THE PROBLEM. I pay my bill - I should have BETTER SERVICE than what I'm getting.
I have an issue with DirecTV too
How GetHuman623653 fixed the problem
I had channels dropping in*out - I reset modem then looked online for suggestions (which shouldn't have to be done) forced stopped several times then re-installed the app* I also tried the DIRECTV NOW BETA APP which had one of the channels that dropped out - but it stated the channel was a "local" channel. I looked again at DIRECTV NOW lineup package & saw the network was no longer listed. There should be a message from DIRECTV - letting customers know when a network isn't part of the package or lineup any longer.
Please help with my DirecTV issue
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DirecTV

DIRECTVNOW
complaint issue
Reported by GetHuman623653
Apr 24th, 2018 - 5 mons ago
I have an issue with DirecTV too
Fixed
GetHuman623653 shared how to fix
Seen by 7 customers so far
Similar issue to 6804 others
0 customers following this
Items needed
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Timeline
GetHuman623653 started working on this issue
Apr 24th 2:04am
GetHuman623653 indicated the issue is not fixed yet.
Apr 24th 2:04am
GetHuman623653 indicated the issue is not fixed yet.
Apr 24th 8:23pm
GetHuman623653 confirmed the issue is fixed. Hooray!
Apr 29th 1:37am