Use my phone app to watch what was on my dvr it would not work

GetHuman375893's customer service issue with DirecTV from April 2018

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Help with my DirecTV issue
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Account phone number, Billing address, PIN or password on the account, and Name on account
GetHuman375893's next move: have a DirecTV rep call.
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The issue and preferred resolution, in GetHuman375893's own words:
Use my phone app to watch what was on my dvr it would not work
I trust that DirecTV will make this right and come up with a resolution that is fair.
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My Directv is not working at allI can not get in to my directv app..how can I watch the world cup on directvI would really like a phone number to call DirecTV Now
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DirecTV

Dvr app for the phone
Customer service issue
Reported by GetHuman375893
Apr 23rd, 2018 - 3 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 3507 others
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Timeline
GetHuman375893 started working on this issue
Apr 23rd 2:13pm