I was told that I would have free hbo and it hasn't showed up

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The issue in GetHuman353227's own words
I was trying to do something, and ran into a problem.
GetHuman353227 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
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DirecTV

Customer service issue
Reported by GetHuman353227
Jan 3rd, 2018 - 10 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
Similar issue to 7997 others
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Timeline
GetHuman353227 started working on this issue
Jan 3rd 6:13pm