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We're guiding and following up with this DirecTV customer.

I was told that I would have free hbo and it hasn't showed up

DirecTV

Customer service issue
Reported by GetHuman353227
Jan 3rd, 2018 - 21d ago
First: items GetHuman353227 may need along the way
Account phone number
Billing address
PIN or password on the account
Name on account
GetHuman353227's next move: talk to DirecTV when they open.
DirecTV's call center is closed now. We will text GetHuman353227 when they open and confirm it's a good time for a rep to call. Nothing to do for now but wait!
Timeline
GetHuman353227 started working on this issue
Jan 3rd 6:13pm