I ordered a Boost Mobile SIM card with the $** plan. During activation the $** plan was...

GetHuman-jhoeter's customer service issue with Boost Mobile from June 2021

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The issue in GetHuman-jhoeter's own words
I ordered a Boost Mobile SIM card with the $** plan. During activation the $** plan was activated by the Boost Mobile agent and I was told to change it to $** plan once I get access my account online. However, the $** plan isn't available on my account and each time I called Boost Mobile they now tell me it can't be changed to the $** plan. I want to switch to the $** plan or get my money back.

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Boost Mobile

Customer service issue
Reported by GetHuman-jhoeter
Jun 9th, 2021 - 6 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 3424 others
0 customers following this

Timeline

GetHuman-jhoeter started working on this issue
Jun 9th 1:11pm
GetHuman-jhoeter indicated the issue is not fixed yet.
Jun 9th 5:26pm
GetHuman-jhoeter indicated the issue is not fixed yet.
Jun 9th 7:46pm
GetHuman-jhoeter indicated the issue is not fixed yet.
Jun 9th 7:47pm
GetHuman-jhoeter indicated the issue is not fixed yet.
Jun 9th 7:47pm
GetHuman-jhoeter indicated the issue is not fixed yet.
Jun 9th 7:47pm

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