How Do I Change Primary Contact for My Boost Mobile Account?

Boost Mobile allows customers to change primary contact. Account-holders have exclusive permissions to make changes to their account information, including primary contact. Add a contact that helps you to manage the account with ease. Besides, choose a service plan that meets your expectations. Contact Boost Mobile customer support for any queries.

Adam Goldkamp is the editor / author responsible for this content.
Jan 29, 2020

How Do I Change Primary Contact for My Boost Mobile Account?

Boost Mobile has many plans that customers enjoy, including family plans. The primary account holder has privileged and can switch between plans for convenience. You can add or remove plans. Besides, you can add additional lines to have the option of leaving them to manage the account when you leave. A new account primary contact assumes your payment responsibility for all the lines. A secondary account holder has the option of choosing a new single-line plan.

Boost Mobile automatically adjusts payment price for secondary users. However, primary contact can manage the account and decide who to add to their plan. The account holder can choose to use a single line plan or even remove their current plan entirely.

Account-holders enjoy certain discounts based on the numbers of lines on the Boost Mobile account. For example, if a member leaves their current family plan, the can lose the discounts, which raises the price. In case you don't need the discounts, you can use a single player plan.

How Do I Change Primary Contact for My Boost Mobile?

It's possible to change your primary contact. However, you need to log in to your Boost Mobile account online. Go to the settings tab and select Service settings. Choose Change Phone Number. Go ahead and input your new contact and click save to make the changes.

Note that once you make the change, the old number will not receive any message from Boost, and only the new line has access to the account for communication purposes. My Account self-service tool enables you to manage your account. To manage your account, you need to enter the Boost Mobile primary contact and your PIN to log in. Once you are successfully logged in, you can do the following:

  1. Check your account balance or your payment date
  2. Add money to the account
  3. Dd a new debit card or set-up auto Re-Boost/ make one-time payments
  4. Change the current price plan, add or remove features
  5. Change the account PIN
  6. Reset the Voicemail password

Payment options include cash, debit, or credit card. Primary users can change their price plans to suit their convenience online. Besides, you can remove a single contact on your account. However, you cant delete a primary contact if you are using a single account. Each account as its primary contact, and you can only change and not remove.

What Are the Benefits of Primary Contact?

Primary contacts enjoy certain privileges. For instance, they can make changes to the account, including adding subaccounts and delegating account management permissions. Besides, primary contacts have exclusive access to account balances and payment information, which are highly sensitive.

Account-holders can view the activities. Boost Mobile offers unlimited nationwide service, which means you can text, talk, or browse the internet without worrying about the minutes left in the account. Contact Boost Mobile for more information about the offers. However, it's best to have extra money left in the account every month to allow you to make additional digital purchases like games and ringtones.

One the account balance reaches zero, and you are up-to-date with your daily subscription fee, you can use the services in your plans. However, you cant pay for any additional services like international calls. Ensure you add some money into the Boost Mobile account to enable you to pay for any other services. Once the account reads $0, you have 60 days to top it up, or it gets canceled, and you lose the primary contact number.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Change Primary Contact for My Boost Mobile Account?

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