How Do I Set Up Autopay for My Boost Mobile Bill?

If you set up autopay for your Boost Mobile bill, your monthly payments will automatically be deducted from your account. It is a convenient option since you get the chance to enjoy uninterrupted services. You can set up the option in My Account under the Payments option. If you need help, you may contact the customer service team. You may reach them on the phone, Twitter, Facebook, or the help desk.

Adam Goldkamp is the editor / author responsible for this content.
Jul 2, 2020

How Do I Set up Autopay for My Boost Mobile Bill?

The autopay option for Boost Mobile is convenient. Your payments are automatically deducted from your account at the end of every month. The autopay option is available for all plans.

The auto-pay option is the most convenient one. It allows you to keep your service without having to worry about interruptions. To set up the option, log in to My Account and then click on the Payments option. Click ‘Enroll in Auto Re-Boost from the menu. After selecting Auto Re-Boost, provide your credit and debit card details.

Changing or Canceling Auto Re-Boost

You may change or cancel auto re-boost as you please. However, making certain changes will mean that you need to re-enroll.

  1. When on a per-day or per-minute plan, you may change the amount on your Low Balance Auto Re-Boost payment. You also have the option to unsubscribe. After changing your default payment amount, you need to re-enroll to auto re-boost
  2. In a per-month plan, you have the option to unsubscribe from monthly auto re-boost. However, you cannot change your payment amount
  3. You can change your debit or credit card details whenever they change. However, you will need to re-enroll in auto re-boost.

How to Monitor Your Transactions

You can monitor your auto re-boost transactions. Through the My Account option, you can view your successful payments and keep track of your account balance through the Account Activities page.

If Your Auto Re-Boost Payment Fails

There are a few reasons why your auto re-boost payment may fail. However, the most common ones are changes in your credit card expiry date and address. You may also have a problem if you received a new card number from your bank. In such instances, you may have to contact the bank for assistance.

If you have autopay, you can make one-time payments by adding money to your account.

Contacting the Support Team

There are a few options to contact Boost Mobile if you need help. The best option is on the phone. You will be connected with a support agent who will listen to you and give you the most relevant help. It is the only option to speak directly with an agent.

If you don't have to speak with an agent, consider looking for help on Twitter. It gives you the chance to get help from members of the public. You get answers from both the support agents and members of the public.

You may speak support on Facebook/Messenger as well. With this option, you may ask for help in private or in public.

Since Twitter and Facebook are both public platforms, you are likely to get help fast. You are likely to get a variety of answers. If the customer service team cannot help you, they may suggest that you contact them on the phone.

The Boost Mobile help desk has lots of help pages that cover a variety of topics. It is likely to provide you with answers before you contact the customer service team. Consider exploring it before contacting the support team directly. There are plenty of reminders, suggestions, and targeted tips.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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