How do I get an extension on my Boost Mobile bill?

It is possible to get an extension on your Boost Mobile bill but you need to know how to go about it. If you follow these steps, we can help you get an extension on your bill.

Adam Goldkamp is the editor / author responsible for this content.
Jul 9, 2019

You usually pay all your bills on time. You may be the perfect customer but you have run into some financial quagmires and you have trouble paying your bills. One of the most important services for which you are billed is cell phone service. You do not have the money but do not want your Boost Mobile to be disconnected. What to do? Lucky for you there is a solution. You can get an extension on your Boost Mobile bill. There are several ways to do this but the best is to get in contact with Boost Mobile. Boost Mobile has two phone numbers; one for customer service and another for general support. You will wait a longer time for general support but it is the number you should call if you are having problems with paying your bill while you are abroad.

Unfortunately, Boost Mobile does not have a live chat option on their website or an email to which customers can ask for an extension for their bill. This leaves their phone number and online help desk. However, you can contact Boost Mobile though social media but it ill-advised to ask for a bill extension through social media. The reason is because social media lacks the urgency and potency needed to get a bill extension from Boost Mobile.

Boost Mobile Phone Number

The quickest and most efficient way to get a Boost Mobile bill extension is to talk to a live customer service agent and plead your case. Boost Mobile's customer service number is available on Monday to Friday from 4 a.m. to 8 p.m. and from 4 a.m. to 7 p.m. on Saturdays and Sundays. However, the best time to call is at 8:00 a.m. you will have to wait a while to be connected to a customer service representative. The average hold time is 15 minutes so you will have to be patient. Be courteous and descriptive to increase your chances of getting an extension. You can find the customer service number on GetHuman. If you are abroad, call the General Support Number.

Online Help Desk

If you decide to get an extension for your Boost |Mobile bill through their online help desk ensure you do it well before the deadline because it takes about a day to get a response from them. Sending the help desk a message has the advantage of allowing you to use more words to plead your case. On the contrary, it lacks the human touch that a phone call has when it comes to convincing and persuading Boost Mobile to give you an extension. You can also find the help desk's information on GetHuman.

There is another way in which you can get an extension for your Boost Mobile Bill without having to contact customer care. You can set up a payment arrangement online on Boost Mobile's website. This can be done following these steps:

  1. Launch your web browser and open Boost Mobile's website
  2. Sign into your account on the website
  3. Go to the 'Account Management' section and go the 'Payment Center'
  4. Select the 'Other Date' Option and click the Calendar icon
  5. Select the date that you would like the extension to reach
  6. A message will appear notifying you if you are eligible for an extension.

If you are ineligible for a payment extension, you may be allowed to schedule a dated payment in the future. It also crucial to know that this option is subject to late payment fees which you will pay on the agreed upon date of the extension. With these steps, then you should be able to get an extension on your Boost Mobile bill.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I get an extension on my Boost Mobile bill?

Why does GetHuman Write How-to Guides for Boost Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Boost Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I get an extension on my Boost Mobile bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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