How do I transfer my Boost Mobile service to a new phone?

In a nutshell: Excited to upgrade your Boost Mobile phone? Follow this guide for a smooth transfer process. Back up your data, log in to your account, verify eligibility, insert your SIM card, activate your new device

Adam Goldkamp is the editor / author responsible for this content.
Jun 20, 2024


Upgrading to a new phone is exciting. This guide will walk you through transferring your Boost Mobile service from your old device to your new one. The process will be smooth and straightforward if you follow this guide. Before anything else, ensure your data is backed up and your new device is fully charged to prevent any interruptions during the process.

Log In

Sign in to your Boost Mobile account on your phone or laptop.

To log in, enter your phone number or email and PIN. If you've forgotten your PIN, click "Forgot PIN," and you will receive instructions on resetting it.

How do I transfer my Boost Mobile service to a new phone? (Step 1)

Verify Eligibility

After logging in, you'll be directed to the account dashboard. Look for an “Upgrade” or “Swap Device” section to ensure you can transfer your service.

Your new phone should be compatible with Boost Mobile and not locked to another carrier.

How do I transfer my Boost Mobile service to a new phone? (Step 2)

Back-Up Your Data

Ensure all your essential data, like contacts, photos, and apps, are backed up. You can use Google Drive for Android users or iCloud for iPhone users.

Confirm/Insert Your SIM Card

Confirm the SIM card to make sure it is the one. Locate the SIM card tray.Use a paper clip or a SIM eject tool to open the tray.Place your Boost Mobile SIM card into the new phone.

Activate Your New Phone

Visit the Boost Mobile Activation Page and enter your new phone's IMEI/MEID number. You can find this in your phone’s settings under “About Phone”. Follow the on-screen instructions to complete the activation.

You can also use the Boost Mobile App. Download the app on the Apple Store or Google Play. Open the app, log in to your account, navigate to Activation, and follow the prompts.

How do I transfer my Boost Mobile service to a new phone? (Step 5)

Transfer Your Data

Now that your new phone is activated, transfer your data. You will be redirected to this page. Click “NEXT” and your data will be transferred.

You should see a prompt after it is complete.

How do I transfer my Boost Mobile service to a new phone? (Step 6)

Test Your New Phone

Make sure everything is working. Try making a call or sending a text. Also, check your internet connection by browsing a website or streaming a video. Consider recycling or donating your old phone. Boost Mobile offers a Trade-In Program. For any inquiries call Boost’s customer service.


Upgrading your phone with Boost Mobile is straightforward. Log in, verify eligibility, back up data, insert your SIM card, and activate the new device. Follow the guide for a smooth transfer. Ensure everything works, and consider recycling your old phone. If you encounter any issues or have questions, visit the Boost Mobile Support Page.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I transfer my Boost Mobile service to a new phone?

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GetHuman has been working for over 10 years on sourcing information about big organizations like Boost Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I transfer my Boost Mobile service to a new phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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