How Do I Get the Screen to Unlock for a Kyocera Phone Through Boost Mobile?

How Do I Get the Screen to Unlock for a Kyocera Phone Through Boost Mobile?

Kyocera's Hydro by Boost Mobile is not one of the best phones on the market. It has below average battery life, below par performance, low resolution display and does not have the option for 4G data connection.

However, the Kyocera' design makes it waterproof; it has a very loud speaker, has an Eco mode to help conserve energy and has an affordable unlimited plan. Therefore, it is clear to see that there are several reasons why once might decide to get the Kyocera by Boost Mobile.

However, when you get the device, it may be unlocked. The process of unlocking a Kyocera phone through Boost Mobile is the same as unlocking any Boost Mobile phone.

Eligibility

Before you start the process of unlocking the Kyocera phone, you have to know if the device is eligible to be unlocked.

One of the requirements for eligibility to unlock your phone through Boost Mobile is that the device needs to have been linked to an active account for the past 12 months consecutively.

You also need to make the request to Boost Mobile for your Kyocera phone to be unlocked before the account expires. The account must be active for your request to be accepted.

To state it concisely, Boost Mobile will only unlock devices that are locked to and meant for their service. Your phone cannot be unlocked even if it is part of the big four Telcom networks.

Your Kyocera phone also must not be reported lost or stolen for it to be eligible for unlocking. It also should not have been used in any fraudulent activity whatsoever.

If Boost Mobile accepts your request to unlock the Kyocera, they will send you an unlock code and the phone should be unlocked within 2 business days. If they do not accept it, they will offer an explanation.

The Unlocking Process

As stated above, you have to initiate the unlocking process by submitting a request to Boost Mobile. when making the request you need to submit your phone number, account name and billing PIN.

When accepted, you can unlock your phone using as follows:

1. Open the Boost Mobile website
2. Go to the unlocking device page
3. You will be asked for the phone's IMEI number along with other details when filing the request form. Other details include personal information about your Boost Mobile account
4. Type the IMEI number of your Kyocera phone and
5. Click Submit and you should receive an unlock code from Boost Mobile
6. Enter the unlock code and unlock your device.

How to Tell if Your Device Has Been Unlocked

The Boost Mobile unlock process is absolutely free so not paying should not be a reason for the hone to not be unlocked.

The first method you can use to know if your Kyocera phone has been unlocked is to call customer service and ask them to check your account. On the other hand, this method can only be used if you have done the unlocking yourself and not if you asked customer service to do it for you.

The other method you can try to check your Kyocera's unlock status is to check if another SIM card functions on your phone. As long as the SIM card fits the Kyocera's SIM card slot, it should function if it is unlocked. The name of the service provider should be displayed on the screen.

You may have to try some troubleshooting solutions such as switching off your phone and then switching it on again if it doesn't work.

If you are having problems unlocking your phone or simply want to ask customer service to send you the unlock code, you can find their contact information on GetHuman.