Hello I'm johnny Eaglin. My phone number is ***-***-****. My bank is Chime bank I use a...

GetHuman5046962's customer service issue with Boost Mobile from July 2020

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The issue in GetHuman5046962's own words
Hello I'm johnny Eaglin. My phone number is ***-***-****. My bank is Chime bank I use a different phone number on my bank account which ***-***-****. Ok I paid **.** by my boostmobile icon app. But that payment was held because I'm on my brothers boostmobile phone plan his number is ***-***-****. I paid the full amount of mine & his on his boostmobile phone icon app of ***.** dollars ok that's mine & his total bill ok. Boost mobile left my **.** dollars I paid on my account ok. There for since I paid the total bill of ***.** .. ok **.** dollars is suppose to be reimbursed to Johnny Eaglin case (* *********.) I messaged about this last week from my boost app .that case * is what the boostmobile employee gave me to write down. Boost mobile has not returned my **.** dollars back to my debit chime bank card. My address is JOHNNY EAGLIN ***** vonnett st Channelview Tx ***** my chime bank account address is the same JOHNNY EAGLIN ***** Vonnett st Channelview Tx *****. Why hasn't it been returned yet?

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Boost Mobile

Customer service issue
Reported by GetHuman5046962
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4641 others
0 customers following this

Timeline

GetHuman5046962 started working on this issue
Jul 9th 2:17pm