Hi I just received a iPhone XS Max, I activated but I can not call or receive any calls...

GetHuman-plympton's customer service issue with Boost Mobile from January 2019

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The issue in GetHuman-plympton's own words
Hi I just received a iPhone XS Max, I activated but I can not call or receive any calls.**I reset a lots of time. I went to apple store they change the sim card, it was working better. Except that in my house I can not call... usually with my old phone I can call in my own house and now no more.**I reset again today with boost mobile again and My ticket number is *******. Phone still not working.*Everybody told me to send this phone back. How can I send you back thank you ?
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Boost Mobile

Customer service issue
Reported by GetHuman-plympton
Jan 14th, 2019 - 9 mons ago
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GetHuman-plympton started working on this issue
Jan 14th 10:34pm