I can't afford to not get the phone I already paid for or refunded my money back! Ellen Dare ***-***-****. ****

GetHuman1395012's customer service issue with Boost Mobile from October 2018

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The issue in GetHuman1395012's own words
Was get my grandkid a new phone ... I ordered a I phone, and boost sent it with FedEX who delivered it to the wrong address, I emailed the police report and that's been over a week ago.*I called an talked to someone yesterday and he said someone would call me within ** hours. I still havent heard from anyone, now I paid ***.an some change instead of mailing me another one I want a refund! I have all the info including the case no.
This is ridiculous, they should have just emailed me or called like they said.
I want my money back!
Almost a year, I pay my bill on time, and am always advertising for them, they show no respect!
I did everything Boost told me to do!
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Boost Mobile

Boost, apple iPhone *plus
Customer service issue
Reported by GetHuman1395012
Oct 23rd, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 9947 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN

Timeline

GetHuman1395012 started working on this issue
Oct 23rd, 2018 3:45am
GetHuman1395012 indicated the issue is not fixed yet.
Oct 23rd, 2018 3:46am