My phone that I bought from Boost Mobile was stolen so I tried to do a changed my phone...

GetHuman1169426's customer service issue with Boost Mobile from September 2018

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The issue in GetHuman1169426's own words
My phone that I bought from Boost Mobile was stolen so I tried to do a changed my phone out to a Moto E but the phone is all cracked up and never worked so now Boost Mobile says I don't qualify for my Boost up because I change my phone out this Moto E never worked and was never active on my account so I need it to be disregarded so I can use my Boost up and upgrade my phone so I have a working phone on my account I've been paying for two months with no phone
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Boost Mobile

Customer service issue
Reported by GetHuman1169426
Sep 20th, 2018 - 6 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 18 customers so far
Similar issue to 7837 others
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Timeline
GetHuman1169426 started working on this issue
Sep 20th, 2018 3:51am