This is marked FIXED and is NOT

GetHuman-mgarmley's customer service issue with Boost Mobile from May 2018

Help with my Boost Mobile issue
The issue in GetHuman-mgarmley's own words
Trying to get messages left by missed callers and get messages when they come in - NOT *-* days later. It makes no sense. It is paid for every month so why can't it be fixed? There is ABSOLUTELY NO WAY to contact Boost Mobile and there are NO BM stores - just Sprint that will fix common issues with cell phones for $** and up but this is not an issue they can fix. ... I have VM that I pay for with monthly fee and it does not work properly. Important messages take *-* days after they are left by caller and this needs to be fixed asap please. It has been doing this for the past * months now. Your 'recording' system is useless...there is no support option.
This IS frustrating because I pay for a service that does NOT work properly. How hard can it be for them to look at this issue and FIX IT?
Fix the Voice Mail issue NOW please!
I expected a cell phone that WORKS.
I do not work for Boost so there is no way I can correct what is not working. I am not willing to pay $** for an Uber to another city NOR am I willing to pay to have something fixed that can easily be corrected on their end.
I have an issue with Boost Mobile too
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Boost Mobile

Voice Mail
Customer service issue
Reported by GetHuman-mgarmley
May 15th, 2018 - 10 mons ago
I have an issue with Boost Mobile too
Fixed
Seen by 4 customers so far
Similar issue to 295 others
0 customers following this
Items needed
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Timeline
GetHuman-mgarmley started working on this issue
May 15th, 2018 3:14pm
GetHuman-mgarmley indicated the issue is not fixed yet.
May 15th, 2018 4:45pm
GetHuman-mgarmley indicated the issue is not fixed yet.
May 21st, 2018 9:39pm
GetHuman-mgarmley indicated the issue is not fixed yet.
May 21st, 2018 9:46pm