I had already paid my bill do I have to paid again to switch for a free phone

GetHuman630477's customer service issue with Boost Mobile from April 2018

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The issue in GetHuman630477's own words
The problem: I had already paid my bill do I have to paid again to switch for a free phone
GetHuman630477 did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
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Boost Mobile

Customer service issue
Reported by GetHuman630477
Apr 26th, 2018 - 5 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 21 customers so far
Similar issue to 8057 others
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Timeline
GetHuman630477 started working on this issue
Apr 26th 10:49am