Trying to pay my prepaid bill but it will not let me at this time

GetHuman-jakebcc's customer service issue with Boost Mobile from June 2018

Help with my Boost Mobile issue
Tip from another customer
If you need to pay someone else's bill use this link: https://www.metropcs.com/bill-pay.html
The problem I ran into: Trying to pay my prepaid bill but it will not let me at this time
I trust that Boost Mobile will make this right and come up with a resolution that is fair.
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Boost Mobile

Customer service issue
Reported by GetHuman-jakebcc
Jun 3rd, 2018 - 3 mons ago
I have an issue with Boost Mobile too
Fixed
Seen by 6 customers so far
Similar issue to 514 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-jakebcc started working on this issue
Jun 3rd 6:09am
GetHuman-jakebcc indicated the issue is not fixed yet.
Jun 3rd 10:53am