Got a new phone & installed sim card from old phone, cannot call or text

GetHuman-clarkti's tech support issue with Boost Mobile from April 2018

Help with my Boost Mobile issue
The issue in GetHuman-clarkti's own words
Got a new phone & installed sim card from old phone, cannot call or text
GetHuman-clarkti did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
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Boost Mobile

IPhone *plus
tech support issue
Reported by GetHuman-clarkti
Apr 19th, 2018 - 8 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 5 customers so far
Similar issue to 13892 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-clarkti started working on this issue
Apr 19th 5:22am
GetHuman-clarkti indicated the issue is not fixed yet.
Apr 19th 7:34am