No service on landline for two days. Called and spoke with two representatives who cle...

GetHuman6136269's Service Outage issue with AT&T from June 2021

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The issue in GetHuman6136269's own words
No service on landline for two days. Called and spoke with two representatives who clearly did not know what they were doing. In fact the so called supervisor hung up on me. When someone calls my number they get a busy signal but call does not ring through. No dial tone. I am unable to follow your home troubleshooting directions as I am recovering from a recent back surgery and a knee injury.

GetHuman6136269 did not yet indicate what AT&T should do to make this right.

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AT&T

Service Outage issue
Reported by GetHuman6136269
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 20 customers so far
Similar issue to 4471 others
0 customers following this

Timeline

GetHuman6136269 started working on this issue
Jun 1st 6:54pm
GetHuman6136269 indicated the issue is not fixed yet.
Jun 1st 11:25pm
GetHuman6136269 indicated the issue is not fixed yet.
Jun 2nd 6:07pm
GetHuman6136269 indicated the issue is not fixed yet.
Jun 2nd 6:15pm
GetHuman6136269 indicated the issue is not fixed yet.
Jun 2nd 6:22pm
GetHuman6136269 indicated the issue is not fixed yet.
Jun 2nd 6:31pm
GetHuman6136269 indicated the issue is not fixed yet.
Jun 2nd 6:31pm
GetHuman6136269 indicated the issue is not fixed yet.
Jun 2nd 6:35pm
GetHuman6136269 indicated the issue is not fixed yet.
Jun 4th 4:27pm
GetHuman6136269 indicated the issue is not fixed yet.
Jun 4th 4:44pm
GetHuman6136269 indicated the issue is not fixed yet.
Jun 4th 6:00pm