On ********* I went on line to AT&T Virtual PrePaid calling card & ordered a...

GetHuman-kwwallis's customer service issue with AT&T from September 2020

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The issue in GetHuman-kwwallis's own words
On ********* I went on line to AT&T Virtual PrePaid calling card & ordered a $**(**.** tax) card for my Aunt to use on her hard wired land line telephone to make long distance calls. She does not have a long distance carrier. Only able to make local calls. Thus the need for this card. I got a e-mail saying the *** minutes were activated to make calls she should call *** number on e-mail then enter her pin number. There is NO *** number on that e-mail. ANYWHERE. So how is she too make calls? I have called ** different *** *s on **** & ****. Have been on telephone & on line for more than * hrs in these * days. NO ONE has been able to provide this *** * that we need. I am begging for help here! The Ord* is *********************Access * **********. I prefer not to give her pin *. PLEASE, PLEASE help me with this. Thank you.*Kathy Wallis

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AT&T

Customer service issue
Reported by GetHuman-kwwallis
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 3838 others
0 customers following this

Timeline

GetHuman-kwwallis started working on this issue
Sep 29th, 2020 11:14pm
GetHuman-kwwallis indicated the issue is not fixed yet.
Oct 2nd, 2020 7:33pm
GetHuman-kwwallis indicated the issue is not fixed yet.
Oct 2nd, 2020 7:34pm
GetHuman-kwwallis indicated the issue is not fixed yet.
Oct 2nd, 2020 7:35pm

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