SAFETY HAZARD, AT&T dug whole in back yard to repair cable. the hole has gotten larger...
GetHuman3447746's customer service issue with AT&T from August 2019
Help with my AT&T issue
The issue in GetHuman3447746's own words
SAFETY HAZARD, AT&T dug whole in back yard to repair cable. the hole has gotten larger due to rain. The hole has been there for months without resolution. I need approval to cover hole.*I have called customer service and all I get is the run around and forwarded to others that cannot assist.*I have even called the city and they cannot approve me to cover the hole until AT&T looks and gives written consent.
GetHuman3447746 did not yet indicate what AT&T should do to make this right.
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How GetHuman3447746 fixed the problem
The city contacted a local AT&T worker and was able to resolve after calling them only two times versus wasting almost a month with AT&T
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