Dear AT&T:*On * occasions, I had DirecTV Techs coming to help me resolve an issue with...
GetHuman2956939's customer service issue with AT&T from May 2019
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The issue in GetHuman2956939's own words
Dear AT&T:*On * occasions, I had DirecTV Techs coming to help me resolve an issue with my TV service. An AT&T representative came to my door unannounced and lied to me, saying he was there to check on the DTV Technician. Then he started trying to sell me phones. It was very inconvenient and distracting as I was working with the DTV technician who was asking me questions. Today, another AT&T rep came unannounced again BEFORE the DTV technician got here. My mom happened to be here alone and knew not to answer the door. When I called DTV, I learned that AT&T is not supposed to conduct this practice. I do not want any AT&T salesmen coming to my home ever & ESPECIALLY when DTV is there trying to to their work.
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