On ********** I spoke with Louisa (Employee ID * MQ***R) to discuss recent billing irre...

GetHuman-sainlar's Dispute a Charge issue with AT&T from May 2019

Help with my AT&T issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-sainlar's own words
On ********** I spoke with Louisa (Employee ID * MQ***R) to discuss recent billing irregularities as depicted below. As settlement, Louisa offered me $**.** a month off my DirecTV*internet bill for a year. I accepted her offer and asked if there was any possibility of getting some relief on my wireless (***-***-****) bill. She was unable but transferred me to Jessie (Employee ID * JA***) who said she could give me a wireless bill of $**.** a month after taxes also for a year. I was shocked to receive an AT&T bill yesterday for $***.** while I was expecting a bill in the neighborhood of $***! Can you help me rectify this? this. Thanks.**Robert L. Sainlar * AT&T account number: ************AT&T BILLING**SERVICE PERIOD**COST********** - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$******

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AT&T

Dispute a Charge issue
Reported by GetHuman-sainlar
May 15th, 2019 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 8483 others
0 customers following this
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Timeline

GetHuman-sainlar started working on this issue
May 15th, 2019 8:23pm
GetHuman-sainlar confirmed the issue is fixed. Hooray!
May 18th, 2019 10:26pm