On ********** I spoke with Louisa (Employee ID * MQ***R) to discuss recent billing irre...

GetHuman-sainlar's Dispute a Charge issue with AT&T from May 2019

Help with my AT&T issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-sainlar's own words
On ********** I spoke with Louisa (Employee ID * MQ***R) to discuss recent billing irregularities as depicted below. As settlement, Louisa offered me $**.** a month off my DirecTV*internet bill for a year. I accepted her offer and asked if there was any possibility of getting some relief on my wireless (***-***-****) bill. She was unable but transferred me to Jessie (Employee ID * JA***) who said she could give me a wireless bill of $**.** a month after taxes also for a year. I was shocked to receive an AT&T bill yesterday for $***.** while I was expecting a bill in the neighborhood of $***! Can you help me rectify this? this. Thanks.**Robert L. Sainlar * AT&T account number: ************AT&T BILLING**SERVICE PERIOD**COST********** - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$***.************ - **********$******

GetHuman-sainlar did not yet indicate what AT&T should do to make this right.

How GetHuman-sainlar fixed the problem

We are waiting for GetHuman-sainlar to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-sainlar
May 15th, 2019 - 2 years ago
Seen by 2 customers so far
Similar issue to 8483 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
IMEI number


GetHuman-sainlar started working on this issue
May 15th, 2019 8:23pm
GetHuman-sainlar confirmed the issue is fixed. Hooray!
May 18th, 2019 10:26pm