I took my mother’s card number off the account information and put another card number...

GetHuman2887071's customer service issue with AT&T from May 2019

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The issue in GetHuman2887071's own words
I took my mother’s card number off the account information and put another card number in place so it wouldn’t automatically take it out of her account, I paid **$ for the bill and it still took the $** out of her account and overdrafted her bank account! While I paid ** on the account I’m very angry I have called customer service a million times to talk to a human being to fix this issue and give my mother her money so I need to talk to someone now thank you
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AT&T

Customer service issue
Reported by GetHuman2887071
May 8th, 2019 - 2 mons ago
I have an issue with AT&T too
Not resolved
Seen by 4 customers so far
Similar issue to 8227 others
0 customers following this
Timeline
GetHuman2887071 started working on this issue
May 8th 4:20pm