After an hour on chat and a couple of transfers (where I had to retell the story again...

GetHuman-debmmac's customer service issue with AT&T from March 2019

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The issue in GetHuman-debmmac's own words
After an hour on chat and a couple of transfers (where I had to retell the story again and again), I finally said I was thinking about leaving AT&T due to lack of customer service. I was told to hold on the chat line for a Loyalty Expert. After another ** minutes, I was told they were very busy and I could call them back. I said, "You want me to call the Loyalty Department back in order for them to convince me to stay?". Again, very bad customer service. Very disappointed in AT&T.
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AT&T

Customer service issue
Reported by GetHuman-debmmac
Mar 13th, 2019 - 5 mons ago
I have an issue with AT&T too
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GetHuman-debmmac started working on this issue
Mar 13th 5:21pm