After an hour on chat and a couple of transfers (where I had to retell the story again...

GetHuman-debmmac's customer service issue with AT&T from March 2019

1 view
6663 similar
0 following
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman-debmmac to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-debmmac's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-debmmac may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-debmmac's own words
After an hour on chat and a couple of transfers (where I had to retell the story again and again), I finally said I was thinking about leaving AT&T due to lack of customer service. I was told to hold on the chat line for a Loyalty Expert. After another ** minutes, I was told they were very busy and I could call them back. I said, "You want me to call the Loyalty Department back in order for them to convince me to stay?". Again, very bad customer service. Very disappointed in AT&T.
GetHuman-debmmac did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-debmmac fixed the problem
We are waiting for GetHuman-debmmac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-debmmac fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-debmmac
Mar 13th, 2019 - 5 mons ago
I have an issue with AT&T too
Not resolved
Seen by 1 customer so far
Similar issue to 6663 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-debmmac started working on this issue
Mar 13th 5:21pm