cancelled wireless account ********* on ********. Paid final bill for period of...

GetHuman-punksamj's customer service issue with AT&T from December 2018

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The issue in GetHuman-punksamj's own words
cancelled wireless account ********* on ********. Paid final bill for period of **** - *******. Have been trying to get refund for ***** through ******* with no luck. Have talked with numerous reps, being told check's in the mail to I will not be getting a refund because I kept my phone number. It's my understanding my phone number belongs to me, not AT&T. Would appreciate a refund of $**.** as told.
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AT&T

Customer service issue
Reported by GetHuman-punksamj
Dec 28th, 2018 - 10 mons ago
I have an issue with AT&T too
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Seen by 5 customers so far
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Timeline
GetHuman-punksamj started working on this issue
Dec 28th, 2018 4:55pm