I have moved out of the country and would like to suspend my line. My account has two l...

GetHuman-xinweny's customer service issue with AT&T from December 2018

3 views
 | 
4446 similar
 | 
0 following
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman-xinweny to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-xinweny's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-xinweny may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-xinweny's own words
I have moved out of the country and would like to suspend my line. My account has two lines and mine line is primary line. I wish to maintain ********** line and make all payment option the same.**Unfortunately I lost my sim card. Weirdly I could not access my account when aboard. please advice what I can do. If you can send a replacement SIM CARD to the address below, I will very appreciate it:**** Spruce Ln,*North Haledon,*NJ *****
GetHuman-xinweny did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-xinweny fixed the problem
We are waiting for GetHuman-xinweny to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-xinweny fixes it.
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman-xinweny
Dec 3rd, 2018 - 6 mons ago
I have an issue with AT&T too
Not resolved
Seen by 3 customers so far
Similar issue to 4446 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-xinweny started working on this issue
Dec 3rd, 2018 2:20am