I have major issues with my bill that is supposed to be $** a month they were supposed...

GetHuman1475020's customer service issue with AT&T from November 2018

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The issue in GetHuman1475020's own words
I have major issues with my bill that is supposed to be $** a month they were supposed to fix the overages that they charge me for the DirecTV now and they did not my bill is supposed to be prepaid and I have only missed a month waiting on them to fix my bill and somehow in a month's time my bill is one up to $*** when it's supposed to be $** prepaid I need this fixed tonight ASAP I have spent * hours on the phone with you guys * hours of my life total trying to get ahold of somebody to get this resolved I am not happy
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AT&T

Customer service issue
Reported by GetHuman1475020
Nov 3rd, 2018 - a mon ago
I have an issue with AT&T too
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Seen by 1 customer so far
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Timeline
GetHuman1475020 started working on this issue
Nov 3rd 3:14am